We hope this web page will be useful in informing you about the services available to you through Drenthe Telephone Company. Please contact our business office, located in Allendale, Michigan, for more information or to order any of the services listed.
Caution: If you hold the hookswitch down too long, your call will be disconnected.
If you telephone is equipped with a flash or tap button, you should use that button instead of the hookswitch. These buttons are timed to give you exactly the right amount of disconnect time to use with calling features.
Some features instruct you to use the * button. If you have a rotary telephone, dial 11 instead of using the *.
Some features instruct you to use the # button. If you have a rotary telephone, dial 11 before the code instead of the # button after the code.
TO USE:
Dial *69. You will hear a message telling you the number of the last incoming call. If you wish to return the call, press 1.
Press *90 and telephone number to Activate Press *91 to Deactivate
Press *92 and telephone number to Activate Press *93 to Deactivate
If you are interested in these additional options, please call the business office of Drenthe Telephone Co.
If you are interested in these additional options, please call the business office of Drenthe Telephone Co.
BENEFITS:
Helps you put an end to harassing and offending calls. Enhances your security and privacy.
TO ADD THIS FEATURE:
Call the Ottawa County Sheriff's Department or Allegan County Sheriff's Department, to obtain a complaint number. Sign a release form at our Business Office.
TO ACTIVATE:
When you want a call traced, hang up after the call, pick up the receiver and dial *57 (Rotary 1157) to have the caller's number printed, and at your request, reported to the proper Law Enforcement Agency.
NOTE: This service will automatically cancel in 60 days.
BENEFITS:
Prevents unwanted interruptions, particularly solicitaiton calls. You can still receive important calls. Selected callers (friends and relatives) can still reach you by dialing your number.
TO USE SELECTIVE CALL ACCEPTANCE:
To activate this feature, dial *62 (Rotary 1162), listen for an announcement telling you whether the feature is currently on or off. The recorded voice will then tell you how many (if any) numbers are currently stored in your acceptance list. Follow the voice instructions and dial 3 to turn the feature on (if it is currently off), or turn the feature off (if it is currently on).
TO HEAR THE PHONE NUMBERS ON YOUR LIST:
Dial 1
After the list is read, voice instructions will follow.
NOTE: Selected numbers stay in storage unless you change or delete it. Deactivation of Selective Call Acceptance will not erase your numbers.
BENEFITS:
Eliminates the frustration of continuously redialing numbers and receiving annoying busy signals.
Removes the need to look up or remember the phone number during redial attempts.
TO ACTIVATE:
After you receive a busy signal, hang up or press the hookswitch, dial *66 (Rotary 1166), then hang up again. Your phone will keep trying to ring the number for 30 minutes, unless you deactivate Automatic Call Back.
TO DEACTIVATE:
To deactivate calling feature, dial *86 (Rotary 1186)
An unpublished number does not include blocking of caller ID. Permanent blocking is available as a feature.
BENEFITS:
With Caller ID, you can see the caller's number before you answer the phone. Caller ID displays the caller's number on a display unit attached to your phone. You decide which calls to answer.
NOTE: You will need a display unit along with the Caller ID Service. Display Units are sold at our business office. Costs per unit range from $30.00 and up.
Some Restrictions Apply
TO GET A RECORDING:
Call Drenthe Telephone Company before your number is disconnected to request a recording.
NOTE: The recording stays on and monthly charges continue until you call to request it disconnected.
BENEFITS
Reduces the need for callbacks when trying to confirm plans and schedules. Brings families and friends together.
TO MAKE A THREE WAY CALL:
Make the first call then press and release the hookswitch to put your first call on hold. You will hear dial tone. Dial the number of the third party you wish to add to the call. When the call is answered, press and release the hookswitch to complete the three way call.
BENEFITS:
Eliminates the need to look up or remember telephone numbers. Saves time when dialing numbers, especially long distance numbers. Allows fast, accurate dialing of emergency numbers.
TO SET UP SPEED CALLING NUMBERS:
8 number option: Dial *74 (Rotary 1174) for 1-Digit Speed Calling (codes 2-9)
30 number option: Dial *75(Rotary 1175) for 2-Digit Speed Calling (codes 20-49)
Listen for dial tone. Enter speed calling code(2-9 or 20-49). Dial desired telephone number, depress # (Rotary, wait 4 seconds after dialing). Hang up.
TO USE SPEED CALLING:
Dial desired speed calling code (2-9 or 20-49), then depress # (Rotary, wait 4 seconds after dialing you code).
TO CHANGE SPEED DIALING ENTRIES:
Repeat first five steps
Forwards your calls to a "Mailbox" number after a set number of rings, and/or if line is busy.
Call your Mailbox from any touch tone telephone to receive or delete your messages, or change your recording.
TO CHANGE PASSWORD, NAME, GREETING; RECEIVE, STORE & DELETE CALLS:
Dial your access number, and listen to the voice-furnished instructions.
TO LISTEN TO YOUR MESSAGES:
From your own phone, dial the access number.
From another phone, dial your access number, your telephone number and your password.
Press 1 (to listen to your messages)
Follow instructions to delete, review, etc.
NOTE: Available with touch tone service only (Tone service is activated on all lines. For a small additional fee, we can provide remote notification.
HOW TO USE:
WHEN SOMEONE CALLS:
TO CANCEL:
HOW TO USE:
TO ADD THE LAST CALLER TO YOUR FORWARD LIST:
Press #01#
TO HEAR THE PHONE NUMBERS ON YOU LIST:
TO REMOVE A NUMBER FROM YOU LIST:
TO HEAR INSTRUCTIONS AGAIN:
Dial 0
WHEN SOMEONE CALLS:
If your service is turned on, callers who are on you rejection list will hear anannouncement that your number is not accepting calls at this time. All other calls will ring through as usual.
BENEFITS:
Eliminates need to remember emergency numbers. Emergency calls can be placed quickly and automatically. Enhances safety and security for people who are alone (particularly children , elderly, or a sick relative).
TO USE WARM LINE FEATURE:
Lift handset and Wait. (Within 30 seconds the predesignated number will be dialed automatically.) If you do not wish to dial the predesignated number, you may dial any other number before 30 seconds have elapsed.
NOTE: The predesignated number is selected by you when you order Warm Line service. To change this number, you must contact Drenthe Telephone Company.
HOW TO USE:
TO ADD THE LAST CALLER TO YOU VIP LIST:
Press #01#
TO HEAR THE PHONE NUMBERS ON YOUR LIST:
TO ADD A NUMBER TO YOUR LIST:
TO REMOVE A NUMBER FROM YOUR LIST:
TO HEAR INSTRUCTIONS AGAIN:
Dial 0
WHEN SOMEONE CALLS:
